Payment &
Cancellation Policy
Making Payment
iLeap will write to you upon receipt of your application within an hour. Upon acceptance you will be notified. You can use Western Union Money Transfer or Vigo. You can also send it directly to the Bank Accounts provided below. We encourage our volunteers to make full payment of program fees at least 3 weeks prior to departure.
All monies should be wired to:
Bank Name: UNITED BANK for AFRICA (UBA)
Bank Address: Madina Branch, Accra
Bank Swift code: STBGGHAC
Account Holder Name: INFRASTRUCTURE LEAP
Account Number: 01012813702511
Account Holder Address: P.O. Box CT 6013, Cantonments, Accra
Program Cancellation
Registration on a program that is made unavailable by the iLeap. the volunteer may elect to do any of the following:
- Demand a full refund which iLeap SHALL humbly comply
- Choose a different program of same cost or duration which iLeap will permit without any charges against the volunteer
- Choose a different program of cost and duration lesser than the program chosen earlier. iLeap will pay the difference to the volunteer.
Registration on a program that is made available by the iLeap, the volunteer may elect to do any of the following:
- Cancel a program after acceptance, volunteer forfeits 5% of program fees paid.
- Cancel a program after placement arrangement made, volunteer forfeits 15% of program fees paid
- Early departure or refusal to turn up for program, 50% of program fees is retained by iLeap
Our iLeap Volunteering House provides volunteers with dormitory-style sleeping arrangements. There is 24/7 medical & security support for iLeap volunteers at the centre. Volunteers have access to iLeap Office to interact with iLeap Program Coordinator for more than 10 hours a day. Our Program Manager holds a duty to ensure all accommodation is clean, comfortable and safe.
What’s included in my Program Fees?
- Accommodation
- Breakfast, lunch & supper
- 24/7 medical in-country support
- 24/7 security in-country support
- Online orientation before your arrival in Ghana plus in-country program orientation
- Pre-departure support from your Program Manager
- Airport pick-up and departure
- Free language tutoring
- Discounts on weekend travel and tour add-ons
- Certificate of Volunteering
- Letters of recommendations
- Free Volunteer Handbook
- Safety At Host Families & iLeap Centre